Workforce Engagement Management

Genesys Cloud WFM: Overview of New Features GA May 6th 

05-06-2020 10:19

Hi Everyone,

This video provides an overview of the new features we released in Genesys Cloud WFM on May 6th.  If you have any questions or comments, please post them here in the Community.
#GenesysCloud
#WorkforceManagement

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05-07-2020 07:56

Great information, Michele. Thanks.

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