Workforce Engagement Management

Leaderboards & Challenges | Genesys Gamification Event Series 

09-16-2020 11:40

As humans, we naturally desire things like status and competition. Genesys nGAGEMENT allows organizations to harness those intrinsic motivations to spur higher performance, continued improvement and empower agents to drive their own development.

 

Check out how leaderboards and challenges provide means to assess areas of improvement and promote camaraderie in this video from Genesys Director of Solutions, @Pascal Leclerc.​

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