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Multiple Stuck Interactions Suddenly Populating

07-20-2018 11:18

Trey Smith

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Beth Marchetti

07-25-2018 10:49

We are having the same issue. It has been escalated twice and we still do not have an answer.

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Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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Genesys Cloud CX

Multiple Stuck Interactions Suddenly Populating

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