Genesys Cloud CX

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RE: How to clear a stuck interaction? 

04-13-2018 14:30
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04-17-2018 11:26

Dear All

The last update solve this issue version: 1.0.0.7020

Resolved issue where authentication fails when an outbound SIP BYE method is challenged.

check this link:https://help.mypurecloud.com/edge-media-tier-release-notes/#collapse-161207

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