Skip auxiliary navigation (Press Enter).

Genesys Cloud CX

View Only

Back to Library

RE: Upon call arrival, can Genesys Cloud send the SIP message "183 SESSION IN PROGRESS" instead of "200 OK" to play the ring back tone when a call is queued??

10 days ago

Olivier Rime

Statistics

0 Favorited

20 Views

1 Files

0 Shares

1 Downloads

Related Entries and Links

No Related Resource entered.

About Genesys

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Welcome to the Community!

Genesys Cloud CX

RE: Upon call arrival, can Genesys Cloud send the SIP message "183 SESSION IN PROGRESS" instead of "200 OK" to play the ring back tone when a call is queued??

Related Entries and Links

About Genesys