Creating effective and flexible schedules is the first step to maximizing your workforce management. It's also a necessary component to making the most out of your Genesys nGAGEMENT add-on. Assign the right employee, with the right skills, to the right job, at the right time. Artificial intelligence (AI)-powered resource management makes it possible.

Learn how to create effective schedules for a high-performing workforce in this video from our Global Director of Strategic Solutions, @Robert Beasley.​

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