Certification and Training

Taking a GCA PureCloud or GCPS Exam Guide 

10-26-2018 10:23

Taking a GCA PureCloud or GCPS Certification Exam

 Genesys Certified Associate or Presales Certification leads to higher quality performance, recognized credibility, and greater customer success. Certification demonstrates the commitment to your associated field of practice and increases opportunities for career advancement.


This document provides instructions for registering, accessing, and taking exams.

  • Section 1 of this document presents an overview of the necessary steps and the information you will need for getting started.


  • Section 2 goes into more details with screenshots around how to find and submit the information necessary to complete registration and begin taking Genesys PureCloud Certification exam.

Link to 'Taking a GCA PureCloud or GCPS Certification Exam Guide' in Genesys University Portal


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