PureConnect

Tame CX Disruption with Automated, Collaborative Testing 

17 days ago

It’s critical that development, QA and operations teams collaborate in the contact center environment. But even with careful planning, technology failures or disruptions can impact your customer experience.

In this on-demand webinar you’ll learn to minimize risk, accelerate release cycles, cut costs and deliver a quality customer experience.

It covers:

  • Why it’s important to test across the entire development lifecycle (SDLC)
  • How to minimize redundant testing efforts
  • How to ensure that your contact center is ready for business
  • Testing best practices
  • Introduction to Hammer Cloud Platform

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