PureConnect

Tame CX Disruption with Automated, Collaborative Testing 

08-05-2019 05:53

It’s critical that development, QA and operations teams collaborate in the contact center environment. But even with careful planning, technology failures or disruptions can impact your customer experience.

In this on-demand webinar you’ll learn to minimize risk, accelerate release cycles, cut costs and deliver a quality customer experience.

It covers:

  • Why it’s important to test across the entire development lifecycle (SDLC)
  • How to minimize redundant testing efforts
  • How to ensure that your contact center is ready for business
  • Testing best practices
  • Introduction to Hammer Cloud Platform

#Integrations

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