A place to ask questions, connect with others, and stay in the know
Did you miss the November What's Next webinar??
Did you miss our November What's Next webinar, or do you want to watch it again?
You can find the link to the recording right here!!Passcode: 3an0&5mC
You will be able to hear from the Genesys Cloud WEM Product Management team, about features we are currently working on, as well as features planned to release in the following month.
Leor GreblerWEM Principal Product Manager | WEM Quality Management @Genesys
With 11+ years of experience, Leor Gerbler is a Workforce Engagement Management (WEM) Principal Product Management responsible for Genesys Cloud's native and extended voice transcription services. Prior to joining Genesys, Leor ran a startup that brought to market the first hands-free voice interactive computer, The Ubi. He writes a daily blog on technology, exploring the future and its impact on the world. Originally from Canada, Leor is currently based out of Tel Aviv.
Workforce Engagement Management What's Next Webinar | November 2023
#Workforce Engagement Management#WorkforceManagement#Forecasting#Scheduling#SpeechandTextAnalytics#QualityManagement#Performance Management#Coaching and Training#Gamification#Interaction Analytics#Interaction/ScreenRecording#Rewards and Recognition#TempoMobile
Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.