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  • 1.  Architect Demo

    GENESYS ADVISOR
    Posted 11-19-2018 07:44
    Edited by Ruzelle Zaldivar 11-19-2018 07:48


    <g class="gr_ gr_19 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar only-ins doubleReplace replaceWithoutSep" id="19" data-gr-id="19">Architect</g> is an easy-to-learn drag and <g class="gr_ gr_22 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar multiReplace" id="22" data-gr-id="22">drop</g> web-based design tool that creates flows for media types. <g class="gr_ gr_20 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar only-ins replaceWithoutSep" id="20" data-gr-id="20">Architect</g> uses menus and straight-to-queue logic most often associated with traditional auto-attendants. However, it also incorporates advanced, feature-rich logical operations such as non-menu digit collection, External Data Access (data dips), conditional logic, and expression editing to help develop the IVR functionality. <g class="gr_ gr_21 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar only-ins doubleReplace replaceWithoutSep" id="21" data-gr-id="21">Architect</g> also provides centralized prompt management with multi-language support.


    For more information, visit https://help.mypurecloud.com/articles/architect-overview/
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    RuzelleZaldivar
    Global Digital Team, Customer Success
    Genesys - Employees
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