in the ESJ installation path edit JavaEmailServerDriver.ini add the below Under [JavaArgs] Tag
-Dfile.encoding=UTF-8
-Dfile.client.encoding=UTF-8
-Dclient.encoding.override=UTF-8
In UCS make sure you have the same in ContactServerDriver.ini
Restart is needed
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Ahmed Diaa
IST Integration Services And Technologies Co.
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Original Message:
Sent: 05-08-2017 04:23
From: A Contributor
Subject: Arabic language email showing weird characters
We are getting weird charaters with an email interaction that has been sent in arabic language.
how does one rectify this?
example below:
رمز الدولة: AE
رمز اللغة: ar
الصÙ?Ø©: Mr
الاسم الأول: Mohammed
اسم العائلة: almazrouei
رقم سكاي واردز طيران الإمارات: 004e