You can add a URL as case data in the strategy and show it to the agent to click on. The URL shown to the agent does not have to show parameters. That URL could contain the data you need to transfer as query parameters.
If you're adding custom plug-in code to WDE, anything is possible.
BR
/ Anders
------------------------------
Anders Vejen
NetDesign A/S, a part of Nuuday A/S
------------------------------
Original Message:
Sent: 01-27-2022 14:06
From: Sapna Korecherla3
Subject: WDE data transfer to Single page app
what options do we have for WDE to do data transfer to a Single Page App on browser? App hosted in Native cloud platform
#GenesysEngageDev
#Integrations
#Omni-ChannelDesktop/UserInterface
------------------------------
Sapna Korecherla3
Nationwide Mutual Insurance Company
------------------------------