Hi Asim, thank you for reaching out. We do not have the Agent Date of Joining, Gender field currently available.
We recommend that you submit your product feature/functionality request in the
Multicloud CX Ideas Lab mentioning the use case you are trying to address.
Thank you,
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Ginger Alford
Program Manager, Product Strategy & Operations
Genesys - Employee
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Original Message:
Sent: 05-17-2022 08:38
From: Asim Shah
Subject: Agent Date of Joining (Person Creation) and Gender can be added both in CME and Speechminer
Hi,
Q: Is there any possibility to add new custom fields e.g Creation date, Gender while creating a person using CME, GAX, or GAdmin?
Q: Is there any possibility to view these custom fields created using (CME, GAX, or GAdmin) in Speechminer and QM Evaluation Sessions.
Regards,
Asim Shah
#GenesysEngageDev
#Implementation
#PlatformAdministration
#SystemAdministration
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Asim Shah
C Square Consulting PVT Ltd
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