Hi Genesys Gurus,
We are in the process of transitioning from Pure Engage to Genesys Cloud. The question came up if we could play a message that indicated calls may be recorded prior to making an outbound call? If so, can this be configured by group or user?
Thanks for your insight, have a great day!
#Ask Me Anything (AMA)
#Outbound------------------------------
Naila Duffy
AAA Washington
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