HI all
I"m trying to create this in an inbound script:
Variable1 = agent puts into input field
Button = Calls a data action that takes Variable1 as it's only input
Variable2 = text field that gets it's value from that data action called upon the button being pressed.
My issue is when setting the data action against the button I can't seem to select the output variable to be Variable2. It doesn't find any variables I"ve setup and when I click on the "Create New Variable" link it just closes the click action down. I've tried manually adding the variable but the output variable list still comes up blank.
Am I missing something or is this type of thing not possible?
I'm hoping to expand on that and make the data action get called upon page/script load.
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#Integrations#Routing(ACD/IVR)#Unsure/Other------------------------------
Vaun McCarthy
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