Hi Chris,
The first question: there is NOT a way to do that. We have just a single permission for updating a campaign, which includes setting it on or off.
For the second question: We made a design decision in the very early days of Genesys Cloud to have our permission granularity match (more or less) the granularity of individual operations in our API; typically that's the four "CRUD" operations of creating, reading, updating, and deleting. It's true that in most cases someone with the permission to one of create/update/delete will also have the other two, but we tried to err on the side of flexibility. We also find that in some cases a permission is too *broad*, and it's harder for us to "break it up," which is another reason to err on the side of finer granularity.
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Anthony Alford
Genesys
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Original Message:
Sent: 05-13-2022 16:01
From: Chris Martin
Subject: Limiting User Access to Outbound Campaigns
Hi All, Is there a way to allow a user to turn a campaign on/off without allowing them to alter the campaign?
Also what's the point having to allow the user to alter the campaign but being able to restrict the creation/deletion of campaigns?
Seems like I'm either missing something or the granularity of the role/permissions is not exactly in alignment with the real-world use cases.
#Outbound
#SystemAdministration
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Chris Martin
CCS Medical
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