Hi Angelo,
How can i confirm that i'm on beta version.
Because i tried this cards response from google its not working for me.
{
"genesys_prompt": "Please find the link below",
"genesys_carousel": [
{
"components": [
{
"title": "Username",
"actions": {
"textback": "Usermame 2"
}
},
{
"title": "Google",
"actions": {
"url": "https://www.google.com/"
}
}
],
"image": "https://cdn.intg.voya.com/global/genesys/images/Profile.png",
"description": "Passowrd details",
"title": "Password"
}
]
}
Let me know your comments!
Regards,
Jarvish Kisanth Singh
------------------------------
Jarvish Kisanth Singh
Voya Services Company
------------------------------
Original Message:
Sent: 05-05-2022 11:57
From: Angelo Cicchitto
Subject: Dialogflow - Custom playload is not working with Purecloud Web messenger
Hi Ganesh - the way you describe it seems like a subset of Rich Cards, which are now available as Beta: https://help.mypurecloud.com/articles/work-with-cards-in-bot-conversations/
If you're interested to join Beta, please reach out.
In future we have plans to support rich formatting (including hyperlinks), see this Idea (now in progress): https://genesyscloud.ideas.aha.io/ideas/DIG-I-120
------------------------------
Angelo Cicchitto
Genesys - Employees
Original Message:
Sent: 05-05-2022 10:54
From: Fnu Ganesh
Subject: Dialogflow - Custom playload is not working with Purecloud Web messenger
Hi,
We have implemented the web messenger and integrated with Dialogflow ES. We trying to use below custom playload to show hyperlink as title bubble but it is not working. Can anyone tried this and how it works?
{
"richContent": [
[
{
"actionLink": "https://example.com",
"title": "Info item title",
"type": "info"
}
]
]
}
#DigitalChannels
#Integrations
#Apps
#Architect
------------------------------
Thanks
Ganesh
------------------------------