Hello Darryn,
The Genesys User Experience (UX) Research team is running a study around the topic of Inbound and Outbound campaigns.
ABOUT THE STUDY:
- Date: from December 1st to 16th
- Type of study: video chat with one of our researchers
- Length: 45 minutes
- Location: Remote – via Zoom
- Your reward: $75 USD or 5,000 GCAP Points, 1-2 weeks after participation
TO PARTICIPATE, COMPLETE THE FORM BELOW 👇
https://app.smartsheet.com/b/form/b0b0843fa7194654aeafdde4e87a4758
If you're selected to participate, we'll email you more details about the study and set a time for your session.
IF YOU STILL HAVE QUESTIONS:
Email us at SponsorUserProgram@genesys.com
We look forward to meeting with you!
Best,
UX Research Team
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Lais Freitas
Genesys - Employees
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Original Message:
Sent: 08-07-2018 23:00
From: Darryn Chang
Subject: Outbound Campaigns
Anyone else experiencing issues with Outbound Campaigns view taking longer than average load time since the update?
I find myself refreshing a few times before it will load which outbound campaigns are operating, if it loads.
Seems to hold on the loading screen for at least a few minutes then eventually doesn't load anything. Have tried a different connection and still has long delays at connecting.
This is on the browser using Google Chrome v68.0.3440.84
I am noticing that if there are more than 9 columns selected then it stalls and fails to load.
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Darryn Chang
Stuff Limited
New Zealand
2 Years Purecloud
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