Hi Blake,
The feature is definitely released and available in Architect flows.
Either they have just removed that flag, or you might need to clear your cache, but it certainly isn't on the page when I look at it.
------------------------------
Anton Vroon
------------------------------
Original Message:
Sent: 01-18-2023 15:06
From: Blake Anderson
Subject: Rollback Announcement - Architect Dynamic Schedule Lookups
I see some saying that they are now able to see this feature is working, however the resource center page still displays that it has not been rolled out.
https://help.mypurecloud.com/articles/find-schedule-action/
------------------------------
Blake Anderson | Sr. Telecom Engineer
BEST BUY CO., INC.
Original Message:
Sent: 05-12-2022 14:07
From: Justin Campbell
Subject: Rollback Announcement - Architect Dynamic Schedule Lookups
Issues were found during the GA release of Architect Dynamic Schedule Lookups causing a rollback and disablement of this new feature. We're currently re-testing this now and it will be re-released once everything has passed the QA checks. Original release notes are below:
Dynamically look up schedules, schedule groups, and emergency groups in Architect flows
Administrators and contact center managers can now use new Find Schedule, Find Schedule Group, and Find Emergency Group actions in Architect. These new actions enable administrators to dynamically look up these schedules and groups at flow runtime. For more information, see Find Schedule action, Find Schedule Group action, and Find Emergency Schedule action. This feature requires one of the following subscriptions: Genesys Cloud User 1, Genesys Cloud User 2 or Genesys Cloud User 3.
#Roadmap/NewFeatures
------------------------------
Justin Campbell
Product Manager
Genesys - Employees
------------------------------