Hi,
I can't find any explanation why there are no Wrap-Up details for the preview campaign on Outbound campaign details view
Wrap-up codes were selected for campaign calls by agents, but in this view, it says
No Wrap-up Details Available
Can someone please provide an explanation as nothing is mentioned on the resource center regarding this?
Thanks,#Outbound#Reporting/Analytics------------------------------
Andrea Garaj
Star Telecom
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