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Beta closing for Predictive Routing for Digital

  • 1.  Beta closing for Predictive Routing for Digital

    GENESYS
    Posted 03-14-2022 13:57
    Hi folks

    I'm happy to report that following successful conclusion of our Beta for predictive routing for email and messaging, we'll be looking to close the Beta and take this for GA in a couple of weeks.  Keep your eyes on the release notes for the final GA date.

    Thanks!
    #BetaUpdate

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    David Farrell
    Genesys - Employees
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