Genesys Cloud - Beta HQ

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Welcome!!!

  • 1.  Welcome!!!

    GENESYS
    Posted 03-11-2022 08:43

    Welcome to the Genesys Cloud Beta HQ!

    We created this community in direct response to your feedback looking for a better way to access information and updates on the Genesys Cloud Beta process.  This is an open community available to any Genesys Cloud customers and partners. 

    While you're here, review posts from Product Managers on in progress and upcoming Betas, enroll in open Betas using the cards above, check out our new Beta Program FAQ in the Library, and more!


    #BetaAnnouncement

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    Alyssa Cox
    Genesys - Employees
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  • 2.  RE: Welcome!!!

    Top 25 Contributor
    Posted 03-14-2022 17:38
    Hello!

    Do we have a list of features currently in Beta anywhere? and what their status is and what the predicted release dates currently are?

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    Anton Vroon
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  • 3.  RE: Welcome!!!

    GENESYS
    Posted 03-15-2022 09:17
    Hi Anton!  Thanks for brining this up.  We don't publish a list like that today, but recognize that it's something our community would like to see.  We are working on the figuring out the right cadence and reporting/validation process for this kind of information.  When we do have that list, it will be published here for our community to consume.

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    Alyssa Cox
    Genesys - Employees
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  • 4.  RE: Welcome!!!

    Posted 03-14-2022 19:37
    Edited by Muhammad Zubair Awan 03-14-2022 19:43
    Hi!

    Great initiative. Thank you

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    Muhammad Zubair Awan
    Spark NZ Trading
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  • 5.  RE: Welcome!!!

    GENESYS
    Posted 03-15-2022 09:13
    Thanks Muhammad!  We're excited to be able to roll this out.  Thank you for joining the community!

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    Alyssa Cox
    Genesys - Employees
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  • 6.  RE: Welcome!!!

    Posted 03-15-2022 11:38
    Glad to join the group.

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    Paul Reininger
    Avtex Solutions, LLC
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  • 7.  RE: Welcome!!!

    GENESYS
    Posted 03-15-2022 15:02
    Thanks Paul!  We're really glad to have you!

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    Alyssa Cox
    Genesys - Employees
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  • 8.  RE: Welcome!!!

    Posted 03-15-2022 12:03
    I can't wait to see all that comes here!

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    Megan Lima
    Avtex Solutions, LLC
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  • 9.  RE: Welcome!!!

    GENESYS
    Posted 03-15-2022 15:04
    Thanks for joining, Megan!  We're excited to be able to use this community to drive transparency into the Beta program and Beta participation opportunities.  I'm also open to your feedback, so if you have suggestions on how to improve this community, please post them!

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    Alyssa Cox
    Genesys - Employees
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  • 10.  RE: Welcome!!!

    Posted 03-15-2022 12:27
    So glad to have this opportunity to get involved with the Beta's.  Looking forward to trying out thew new features, but also for being able to influence their implementation.  We have been a source of many "ideas", so it will be great to help get those implemented too.

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    Ryan Cheesman
    Tandem Diabetes Care Inc.
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  • 11.  RE: Welcome!!!

    GENESYS
    Posted 03-15-2022 15:06
    Thanks for joining, Ryan!  We're excited to have you with us and looking forward to getting you involved in testing some of the great new features we have coming down the pike!

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    Alyssa Cox
    Genesys - Employees
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  • 12.  RE: Welcome!!!

    Posted 03-16-2022 02:05
    I am happy to be there;-)​

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    Olaf Schubert
    Deutsche Telekom AG
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  • 13.  RE: Welcome!!!

    GENESYS
    Posted 03-16-2022 14:52
    We're happy to have you here, Olaf!

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    Alyssa Cox
    Genesys - Employees
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  • 14.  RE: Welcome!!!

    GENESYS
    Posted 03-16-2022 03:08
    Great idea to open this community.  Now I can direct all my customers' questions around beta-programs here :-)

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    Hilde Lannoo
    Genesys - Employees
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  • 15.  RE: Welcome!!!

    Posted 03-16-2022 10:30
    I'm excited to be here!

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    Nathan Smith
    ConvergeOne, Inc.
    ndsmith@convergeone.com
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  • 16.  RE: Welcome!!!

    GENESYS
    Posted 03-16-2022 14:54
    Thanks Hilde!  Please do!  This is also the place to direct customers who would like to sign up to join Betas.  We'll be posting enrollment links for featured Betas in the top carousel on the Community home page as they become available!

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    Alyssa Cox
    Genesys - Employees
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  • 17.  RE: Welcome!!!

    GENESYS
    Posted 03-16-2022 10:54
    Great idea!

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    Peter Faust
    Genesys - Employees
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  • 18.  RE: Welcome!!!

    Posted 03-16-2022 14:17
    Anxious to be on the leading edge of beta rollouts.

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    Bruce Lambert
    Bright Horizons Family Solutions LLC
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  • 19.  RE: Welcome!!!

    GENESYS
    Posted 03-16-2022 14:55
    We're happy to have you here, Bruce.  Customer feedback is a critical component of our product testing cycle and Bright Horizons has always been a great partner in this space.

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    Alyssa Cox
    Genesys - Employees
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  • 20.  RE: Welcome!!!

    Posted 03-16-2022 14:25
    Hi!

    Looking forward to all the new Betas!

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    Sariah
    University of Phoenix, Inc.
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  • 21.  RE: Welcome!!!

    GENESYS
    Posted 03-16-2022 14:56
    Hi Sariah!  And we're looking forward to bringing them to you here.  Stay tuned - we have several Betas that will be opening enrollment over the next few weeks.

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    Alyssa Cox
    Genesys - Employees
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  • 22.  RE: Welcome!!!

    Posted 03-17-2022 08:52
    Great idea!

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    Penny Petrie
    Camis Inc
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  • 23.  RE: Welcome!!!

    Posted 03-17-2022 11:03
    Hi!

    Great idea! I can't wait to deepen the new content.

    regards,

    Alessandro

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    Alessandro Scocco
    Indra Italia spa
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  • 24.  RE: Welcome!!!

    Posted 03-17-2022 11:19
    Great idea. It's easy for a vendor like Genesys to talk about "transparency", but more important to actually take meaningful steps in that direction. The community appreciates it. Knowledge is power!

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    Patrick Rohlf
    Summit Broadband
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  • 25.  RE: Welcome!!!

    Posted 03-17-2022 11:21
    Hi Alyssa,

    I am very happy to join this community.
    Can't wait to have access to the beta features

    Regards

    Melvyn

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    Melvyn Runghen
    Paxyl Solutions
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  • 26.  RE: Welcome!!!

    Posted 03-18-2022 05:47
    Hi Alyssa,

    Glad to join the community! :)


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    Marco Ruzzon
    Indra Italia spa
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  • 27.  RE: Welcome!!!

    Posted 03-20-2022 17:53
    Hi!!!

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    Russell Dickson
    KiwiBank
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  • 28.  RE: Welcome!!!

    Posted 03-22-2022 09:31
    Thanks for creating this!  Looking forward to being in the loop on new features and fixes.

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    Lisa Calandra
    Messer LLC
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  • 29.  RE: Welcome!!!

    Posted 03-23-2022 13:48
    Similar to my colleague @Lisa Calandra, we are interested in hearing what's coming up. The new  Analytics Workspace announcement almost caught us unawares, so hoping this beta community will help!

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    Monique
    System Administrator
    Messer LLC
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  • 30.  RE: Welcome!!!

    Posted 03-23-2022 17:05
    Happy to be a part of this!

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    Mark Sproles
    Legrand AV
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  • 31.  RE: Welcome!!!

    Posted 03-24-2022 06:03
    Great Initative!

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    Marcin Kucharski
    Advania Sverige AB
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  • 32.  RE: Welcome!!!

    Posted 03-25-2022 16:06
    Thanks for creating this community. Should be a great way to know what is coming soon and help participate in more Betas.

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    Julie Green
    Sentinel Benefits & Financial Group
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