Genesys DX (formerly Bold360)

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  • 1.  SSO setup for Genesys DX and AI

    Posted 02-03-2022 03:48
    We have multiple clients configured on LMI SSO setup.  Could you help us to configure the clients on Genesys DX.  if possible provide us video or document.

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    Yusuff Mohammed Unis
    Accenture LLP
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  • 2.  RE: SSO setup for Genesys DX and AI

    GENESYS
    Posted 02-03-2022 12:02
    Greetings Yusuff,

    We have documentation here that goes over transitioning from LogMeIn authentication to Genesys DX Product authentication:

    https://dx.genesys.com/AI-Console/AIKnowledge/Articles/2417386851/New-SSO-service-transition-from-LogMeIn-Authentication-Service-to-Genesys-DX-Product-Authentication-Service.htm

    Please feel free to reply if there are still questions about this process.

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    Anthony Romero
    Genesys - Employees
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    Original Message


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