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Genesys Cloud Release Notes | June 10 2024
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2
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14 minutes ago
by
Tracy Vickers
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Put Bot Info into Script
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3
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an hour ago
by
Jan Heinonen
Original post by
Thomas Repking
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QOTM - O Captain! My Captain! Who's Your Favorite Teacher?
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10
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4 hours ago
by
Robert Wakefield-Carl
Original post by
Matt Lawson
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Adding new Integration / Actions (Web Services Data Action)
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2
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5 hours ago
by
Tatjana Knezevic
Original post by
John Anaya
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Voicemail Disable
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13
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5 hours ago
by
Tatjana Knezevic
Original post by
Ana Laia
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Wrap Up Code entry after the interaction has timed out
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1
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6 hours ago
by
Tatjana Knezevic
Original post by
Mike Shepard
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Agent Assist summary for digital
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4
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10 hours ago
by
Lee Smith
Original post by
Chris Dalziel
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Shrinkage modifications vs performance statistics
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1
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11 hours ago
by
Shannon Hellner
Original post by
Bart Thys
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ACw and Wrap codes
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4
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13 hours ago
by
Tatjana Knezevic
Original post by
Jeff Humphreys
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Dial pad not working
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0
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14 hours ago
by
Daniel Cross
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Interaction screen recording stopped abruptly
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10
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16 hours ago
by
Jason Lorden
Original post by
Harshali Bhure
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WebChat Deprecation - Urgent
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1
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16 hours ago
by
Paul Simpson
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Teams Questions
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16
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18 hours ago
by
Jason Wolfgang
Original post by
Richard Craig
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Genesys Cloud CX Release Notes - June 10 2024
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0
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18 hours ago
by
Antwuan Rencher
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Setting up single Agent priority over a queue
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7
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18 hours ago
by
Tatjana Knezevic
Original post by
Suraj Bhan Malik
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Beyond Training for WEM - Coaching and Development and Feedback
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0
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19 hours ago
by
Melissa Talamonti-Clark
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WEM - Employee Performance
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0
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19 hours ago
by
Melissa Talamonti-Clark
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Genesys Cloud Static WebRTC TURN
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1
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19 hours ago
by
Virgilio Alejandro Asencios Peralta
Original post by
Bruce Dunn
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Policies and Evaluation Forms
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1
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19 hours ago
by
Herrick Mai
Original post by
Anamika Sharma
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Coming soon: Analytics Dashboards with enhanced UI and sharing options
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15
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19 hours ago
by
Nikhil Ponnam
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Is there a Real-time alerting that allow system to make noise/sound/beeping non stop ?
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1
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20 hours ago
by
Nathan Smith
Original post by
Alex Goh
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I want to know how to play the music while entering the DTMF parallely
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5
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20 hours ago
by
Nathan Smith
Original post by
Anush Shetty
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Agent UI - New messaging component - Beta
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23
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yesterday
by
Mate Janos Foldi
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Conditional group routing (CGR) No groups showing up to select?
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5
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yesterday
by
Tamme Albert Ondevilla
Original post by
Luke Murphy
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AI Experience tokens metering and pricing
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4
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yesterday
by
Tatjana Knezevic
Original post by
Martin Bunting
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Can we apply 'Multi-Contextual Panel' beta to 'AP-NORTHEAST-3 (Osaka)' region?
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0
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yesterday
by
Yasuaki Fukui
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Short Abandon Settings
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2
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yesterday
by
Tatjana Knezevic
Original post by
Datta Rajdeep
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Wrapup Time/After Call Work (ACW) exceeds time limit
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8
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yesterday
by
Tatjana Knezevic
Original post by
Dianne Gabriel
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can't find myself in the "people" , but I can log in as an agent.
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1
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yesterday
by
Sriram L
Original post by
Tao Song
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How to Set ININ-OUTBOUND-FAX as Uncallable Number
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2
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2 days ago
by
Shahar Leonard
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Voice transcripts not detecting correct dialect
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3
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3 days ago
by
Maxim Tsvetov
Original post by
Izeck McRae
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Introduce Yourself! (Get Points for the Contest!)
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88
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3 days ago
by
Izeck McRae
Original post by
Nicole Milliken
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Digital Interaction Spell Check
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2
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3 days ago
by
Emily Kammerer
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Send Knowledge Feedback action
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6
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3 days ago
by
Marija Kovrlija
Original post by
Phaneendra Avatapalli
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Inline images (embedded images in email body)
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4
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3 days ago
by
Paul Wild
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Alerts
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0
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3 days ago
by
Cody Herr
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Moving a MU to a new BU
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5
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3 days ago
by
Joseph Behymer
Original post by
Nicole Foix
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Beyond Training for WEM - Speech and Text Analytics (STA)
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0
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3 days ago
by
Melissa Talamonti-Clark
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WEM - Speech and Text Analytics (STA)
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0
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3 days ago
by
Melissa Talamonti-Clark
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WINNER! Who's GKN Story Ends with Speeding Away on an Electric Bike?
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9
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3 days ago
by
Ashley Timbrook
Original post by
Nicole Milliken
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WINNER! Who's GKN Story Ends with Speeding Away on an Electric Bike?
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3
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3 days ago
by
Ashley Timbrook
Original post by
Nicole Milliken
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Admin > People > User > Phone > Auto Answer Toggle Missing?
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1
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3 days ago
by
Brian Jones
Original post by
Dan Wong
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Skills being stripped
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3
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4 days ago
by
Tracy Vickers
Original post by
Allison Kuennen
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Outbound Calls Marked as Spam
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0
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4 days ago
by
Derek Cassidy
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Local search not supported in transcript section of interaction
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7
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4 days ago
by
Nissin Kunjumon
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Recently Released Enhanced ACD Skills and Languages menu - What is the change?
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2
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4 days ago
by
Peter Faust
Original post by
Gina Palmer
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📢📣Come join us in the WEM Community 📣📢
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0
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4 days ago
by
Tracy Vickers
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Has any one tried monitoring the Edge device for HPE device using SNMP.
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7
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4 days ago
by
Anush Shetty
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How to save the entire output of an API in the contract?
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2
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4 days ago
by
Anush Shetty
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Is there a way to export all the workstation details via csv format
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2
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4 days ago
by
Anush Shetty
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