Discussion

  Thread Subject Replies Last Post Status
🎉📣🤖 It's WEMAI Trivia Time!! Enter and WIN🤖📣🎉
9 40 minutes ago by Russell Johnson
Original post by Tracy Vickers
Contests ending FRIDAY! WIN BIG!
0 44 minutes ago by Nicole Milliken
WEM and AI 0 an hour ago by Melissa Talamonti-Clark
Contests ending Friday- play to win!
0 an hour ago by Nicole Milliken
Beta - Data Tables User Interface Update 35 an hour ago by Amelie Wisniak
Contest - Share Your GKN Story & Win a Cafe Cruiser Electric Bike!
21 2 hours ago by John Korn
Original post by Matt Lawson
Upcoming ACD Conferencing Capabilities 18 2 hours ago by Sabyasachi Pradhan
How to put data from variable to redirecting email subject? IRD
2 2 hours ago by Vitaliy Teryoshin
Original post by Jakub Kabon
Transfers roadmap including new transfer APIs
16 2 hours ago by David Farrell
Trivia Tower ends this Friday! Hurry and play!
0 2 hours ago by Nicole Milliken
Upcoming Agent UI Update - Multi-contextual Panels 33 3 hours ago by Nicholas Robinson
Original post by Ricky Phung
WEM Trivia Tower to wrap soon- get in and play!
0 3 hours ago by Nicole Milliken
How does persistence work for Web Messaging Guest APIs when embedded in Mobile App.
0 3 hours ago by Aditi Agarwal
hide work list button/access 0 4 hours ago by Karel Van de Velde
how to pull interval service level showing multiple interval from the export
1 4 hours ago by Paul Soulodre
Original post by Sherwin Liddell
need help to use "tAcd" value in architect flow using API "/api/v2/analytics/conversations/details" 4 4 hours ago by Breno Canyggia Ferreira Marreco
Original post by Rizwan Khan
Hurry & play! Two contests closing this week!
0 4 hours ago by Nicole Milliken
Transfer or keep a call in queue depending on two conditions
1 5 hours ago by Vineet Kakroo
Original post by Szymon Prower
For ACD voicemails, where does the interaction go to if no agent picks up the call back? 2 5 hours ago by Qan T
Agents unable to pick up calls
58 6 hours ago by Paul Simpson
Original post by Stephen Jacobs
Email Workbins - Is there a work around?
5 6 hours ago by Christle Miclat
Original post by Joel Graham
Remote endpoint 4xx error on Action
0 6 hours ago by Grignon Arnaud
Feature Release: Introducing Interaction Categories
0 9 hours ago by Andy Boland
Language limitation
1 10 hours ago by Heather Henderson
Failure Data Action in a Flow. 0 11 hours ago by Adrian Rodriguez
Agent Assist Summary 15-20 minute limit?
1 11 hours ago by Muhammad Zubair Awan
Original post by Vaun McCarthy
Post-flow action
1 yesterday by Breno Canyggia Ferreira Marreco
Original post by Neo Molao
Backend dictionary
9 yesterday by Leor Grebler
Original post by Daniel Cross
Upcoming New Feature - Dictionary Management in UI
7 yesterday by Leor Grebler
Genesys Cloud CX Release Notes - May 27 2024
0 yesterday by Antwuan Rencher
Genesys Cloud Release Notes | May 27 2024
0 yesterday by Tracy Vickers
Reschedule calls behavior when Campaign recycled during the Calls Placed
0 yesterday by Shahar Leonard
Assistance for Approval Workflow Setup for Scheduled Coaching Sessions
1 yesterday by Georgy Rudnev
Original post by Saravana Kumar
Recall multiple times the same number before next contact on preview campaign
1 yesterday by Shahar Leonard
Original post by Alvaro Ruiz Canser
Topics and utterances
6 yesterday by Melinda van den Heever
Beta - Advanced Architect Execution Data & Replay Mode 36 2 days ago by Matthew Raleigh
Original post by Amelie Wisniak
🎉📣📣 WEMAI month | Mastering Workforce Forecasting with Genesys Cloud WEM
0 3 days ago by Natalia Abad
Removing PII data from conversations 11 3 days ago by Donald Huovinen
Original post by Joel Hellman
Unable to send Outbound WhatsApp/Message Template
0 3 days ago by Rechelle McConnell
Send Knowledge Feedback action
1 4 days ago by Bertrand Deglaire
Original post by Phaneendra Avatapalli
Is there a way to see which role has a specific permission?
2 4 days ago by Qan T
Web Messaging - upcoming Supported Content Profile release
7 4 days ago by Angelo Cicchitto
Web Messaging - Supported Content Profile Temporarily Disabled
2 4 days ago by Angelo Cicchitto
SMS - Long Codes
1 4 days ago by Nicole Milliken
Original post by Shaik Salam
Callback After Call Work Changes
3 4 days ago by Peter Faust
Original post by Patti Oaks
GCX-GCP Exam 11 4 days ago by Ashwath Pranav Karthikeyan
Original post by Tracee Baddley
No more toast of incoming calls on Genesys Cloud - Since Edge 124.0.2478.51
2 4 days ago by Matt Lawson
Original post by Jeremie SIMON
Beta - Collapsible cards in Architect actions 11 4 days ago by Colin Finnegan
Original post by Amelie Wisniak
Agent UI - New messaging component - Beta
5 4 days ago by Mate Janos Foldi
Survey via Qualtrics
10 4 days ago by Sujatha Ganapathy
Original post by Louis Dambrosio