Discussion

  Thread Subject Replies Last Post Status
Removing Topics from IVR
0 30 minutes ago by Anthony Flores
🎉📣🤖 It's WEMAI Trivia Time!! Enter and WIN🤖📣🎉
2 37 minutes ago by Vaun McCarthy
Original post by Tracy Vickers
Beta - Collapsible cards in Architect actions 10 an hour ago by Brian Jones
Original post by Amelie Wisniak
User Presence changes automatically 12 2 hours ago by Vincent Sabolboro
Original post by Baptiste Baptiste Derré
WEM Trivia Tower now LIVE!
0 3 hours ago by Nicole Milliken
Keyword Content Search Longer than 60 days 0 3 hours ago by Nick Kieffer
Using expressions and variables
5 4 hours ago by Qan T
Original post by David Hawken
Agent UI - New messaging component - Beta
3 5 hours ago by Ryan Cheesman
Original post by Mate Janos Foldi
Utterance with "dynamic" order number
0 5 hours ago by Domien De Cleyn
Evaluator Report
0 5 hours ago by Caitlyn Petrousek
Teams Questions 7 5 hours ago by Jason Wolfgang
Original post by Richard Craig
New Trivia Tower Event! How well do you know WEM?
0 5 hours ago by Nicole Milliken
Handler read access to SIP Header on incoming call 9 6 hours ago by David Fradejas Tomás
Original post by Matt Hanna
Contest - Share Your GKN Story & Win a Cafe Cruiser Electric Bike!
16 6 hours ago by Jennifer DiCesare
Original post by Matt Lawson
Callback After Call Work Changes
2 6 hours ago by Patti Oaks
X-ININ-CRN Parameter update or add
3 6 hours ago by David Fradejas Tomás
Original post by Tayfun Dumlupınar
Evaluation Disputes
3 6 hours ago by Mark Fagus
Original post by Melinda Butler
Language limitation
0 6 hours ago by Heather Henderson
Introducing World's First Agent Empathy Analysis
2 6 hours ago by Anik Dey
Upcoming Agent UI Update - Multi-contextual Panels 28 6 hours ago by Daniel Cross
Original post by Ricky Phung
Genesys Audio Connector
29 6 hours ago by Alejandra Santiago
Beta - Advanced Architect Execution Data & Replay Mode 34 6 hours ago by Brian Jones
Original post by Amelie Wisniak
External Contacts
0 7 hours ago by Francis Capone
Genesys Web and Application Usage Details
1 7 hours ago by Vincent Sabolboro
Original post by Datta Rajdeep
I'd like to pick your brains about Bots... 5 7 hours ago by Judith Jimenez
Original post by Paul Simpson
Audio whisper/tone at the end of a call
2 8 hours ago by Donald Huovinen
Original post by Peter Cairns
edges
1 8 hours ago by Donald Huovinen
Original post by Osama Issa
Introduce Yourself! (Get Points for the Contest!)
86 8 hours ago by Amy Sessions
Original post by Nicole Milliken
Email Workbins - Is there a work around?
3 10 hours ago by Paul Wild
Original post by Joel Graham
Send Knowledge Feedback action
0 14 hours ago by Phaneendra Avatapalli
how to enhance the base for "enable agent escalation" function in a digital flow
6 15 hours ago by Muhammad Zubair Awan
Original post by Catherine DUPIRE
Upcoming New Feature - Dictionary Management in UI
6 16 hours ago by Vaun McCarthy
Original post by Leor Grebler
How to get the Current UTC time in same iteration in in-queue flow
2 18 hours ago by Dhanalakshmi Vasudevan
Original post by Lakshmanakumar Krishnasamy
Google Enhanced TTS - beta Journey voices 0 21 hours ago by Vikki Papesh
I am not able to see quality summary and transcript, just info "Data not available" and "The transcript exceeds the supported size limit. Contact support for assistance." What is the size limit? How to check transcript for such emails?
0 21 hours ago by Jason Botea
30 minutes interval month view
0 22 hours ago by Arturo Aleman
BYOC Cloud - Ports allowed on Carrier side FW 1 yesterday by Breno Canyggia Ferreira Marreco
Original post by Hassan Mohamed
GCX-GCP Exam 9 yesterday by Tracee Baddley
🎉📣📣 WEMAI month | Employee Performance & Engagement🎉📣📣
0 yesterday by Tracy Vickers
SMS Numbers 0 yesterday by Rob Falkowski
Recall multiple times the same number before next contact on preview campaign
0 yesterday by Alvaro Ruiz Canser
Web Message, red X mark next to grey tinted message
3 yesterday by Angelo Cicchitto
Original post by James Terry
Voce Barge In/Supervisor Barge in
0 yesterday by David Regis
Beta - Data Tables User Interface Update 34 yesterday by James Dunn
Original post by Amelie Wisniak
Duplicate Results On Scheduled Interaction Performance Reports
0 yesterday by Philip Thys
No more toast of incoming calls on Genesys Cloud - Since Edge 124.0.2478.51
0 yesterday by Jeremie SIMON
Quality management
0 yesterday by Shauna Gibson
Export Panel Enhancements Temporarily Disabled
4 yesterday by Ryuma Maruyama
Original post by Greg Cole
Limit Admin Permissions to specific Knowledge Bases
0 yesterday by Amanda Douglas
CX Cloud from Genesys and Salesforce - Voice channel routing via Genesys Cloud and other channels routing direct to Salesforce
1 yesterday by Breno Canyggia Ferreira Marreco
Original post by Derek Cowan