HikaruOgata | 2023-03-06 04:59:57 UTC | #1
There are two questions. 1.Make a call or send an e-mail to a user registered as an external contact, the history will be left on the contact page. How many can be registered? 2.The user name registered as an external contact is not displayed in the list of performance -> interaction. Is it possible to change the settings to make it visible?
Ebenezer_Osei | 2023-03-09 14:48:56 UTC | #2
Hi,
This forum mainly focuses on questions relating to Genesys Cloud API usage. For questions about the base product, please reach out to the Community forum
Best
system | 2023-04-09 14:49:04 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
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