Hello,All
I am currently using a translation service, so I do apologize for any grammatical, or translation errors.
Also, please forgive me if this isn't the correct place to ask this question.
Data action sample prepared by the Genesys.
※https://help.mypurecloud.com/articles/example-architect-flows-and-custom-data-actions-for-direct-routing/
DataAction:"Get User by Address"
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Request URL Template
/api/v2/users/search
Request Body Template
{"query":[{"value":"${input.value}","fields":[${input.fields}],"type":"${input.type}","operator":"${input.operator}"}]}
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Not sure what can be entered in the "fields".
Only two test functions that worked were "email" and "name".
If you have any other valid words, please let me know.
Kind Regards
#API/Integrations------------------------------
Katsuya Yamasaki
Kanden CS Forum Inc.
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