Hello community,
a prospect is asking us if web messenger could be accessed from within a custom mobile app running on Android and iOS.
Looking at the old posts, I found that API were available for the "legacy" chat but I was not able to find something for web messenger, that Genesys strongly suggest to adopt, even to have an updated integration with bots (such as Google Dialogflow CX, also required in our scenario).
Do you have some suggestions to satisfy this requirement?
Any help would be greatly appreciated!
#DigitalChannels#Integrations------------------------------
Giuliano Ferri
Indra Italia spa
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