Dileepan | 2016-09-27 14:50:00 UTC | #1
I get this error from API while trying to access a recorded conversation
"Error calling GetConversationIdRecordings: {"status":403,"code":"forbidden","message":"ForbiddenException: Recording view permission check failed for recording id '02623255-102e-43f9-9c9c-c24b137d34d8'","contextId":"4fd28784-c35d-4aab-9728-0e48d14c9a27","details":[],"errors":[]}"
Is this a configuration issue (enable/disable) OR something not provisioned in our setup?
KevinGlinski | 2016-09-27 14:56:17 UTC | #2
Sounds like your user just doesn't have permissions to view that recording.
Dileepan | 2016-10-04 04:36:10 UTC | #3
I am using Client credentials (ClientID/ClientSecretID) to get access to the recording (using C# API). In PureCloud app, where do I check for the permissions?
KevinGlinski | 2016-10-04 10:45:30 UTC | #4
when you setup the oauth client, you give it a role, that role needs the `Recording > Recording > View` permission (possibly others)
system | 2017-08-28 19:27:34 UTC | #5
This post was migrated from the old Developer Forum.
ref: 442