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  • 1.  ACD Conferencing - Agent UX/UI Feedback

    Posted 03-22-2022 15:55
    Edited by Sabyasachi Pradhan 03-22-2022 15:56
    No replies, thread closed.
    Hello All, 

           As we build out support for ACD Conferencing (Genesys Cloud Idea) the product team is looking for some feedback on our new Agent UI/UX experience. Please fill out the following form (https://forms.office.com/r/Zjc6ADw4ik) if you are interested. The goal will be to share with you our design mock-ups and prototypes and get your feedback in the process. 

    Thank You !!!
    #Roadmap/NewFeatures
    #Routing(ACD/IVR)

    ------------------------------
    Sachi Pradhan
    Genesys Cloud Product Management
    ------------------------------


  • 2.  RE: ACD Conferencing - Agent UX/UI Feedback

    Posted 01-17-2024 17:23
    No replies, thread closed.

    Hello Sabyasachi, 

    Just joining the community as test. 

    Thanks,



    ------------------------------
    YAEL QUERO
    PepsiCo Inc.
    ------------------------------

    Original Message


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