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Acquisition of audit trails through APIs

  • 1.  Acquisition of audit trails through APIs

    Posted 06-05-2025 18:21

    enotani | 2022-02-25 09:34:42 UTC | #1

    I want to manage the audit trail that the administrator has updated "Management > Directory/Groups" on the GenesysCloud. Please tell me how to get it with API.

    The purpose is to manage the following operation history. ・Group edit ,add, delete, Add Person, assign roles.etc.

    As far as I've confirmed, I thought it was possible to get it with the API below, but is it wrong?

    POST /api/v2/audits/query GET /api/v2/audits/query/{transactionId}/results

    • Specify "Directory" and "PeoplePermissions" as parameters "Service Name"

    jacobshaw | 2022-02-28 19:50:08 UTC | #2

    Hi enotani, The Groups API may help you. Check out the Groups section in the Developer Tools and see if the operations here will help.


    enotani | 2022-03-01 04:40:00 UTC | #3

    Thank you for your update. I'll check theGroups API.


    system | 2022-04-01 04:40:08 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 13705