Starting today, Beyond is excited to offer free access to our recorded webinar on Rule-Based Decisions! Follow along with Beyond instructors as they walk you through configuration and use of this powerful feature, coming soon. Rule-based decisions is an intelligent decision engine designed to manage business logic with clarity and control. Whether you work in operations or in IT, rule-based decisions help you create consistent and efficient customer journeys by streamlining how routing decisions are made within your contact center.
The webinar will be available for free for 7 days to anyone with a Beyond account. Don't have an account? No problem! You can sign up for free here. After the 7-day window on August 13th, the webinar will move into our regular paid subscription catalog.
We hope this limited-time access gives everyone a chance to see the soon-to-be-released Rule-Based Decisions feature in action and watch the session at a time that works for them.
What You Can Do:
- Watch the webinar recording while it's free to get a jump start on Rule-Based Decisions, coming soon!
- Review the Resource Center documentation About rule-based decisions.
- Stay tuned for more information on a live webinar for Rule-Based Decisions, where you can ask your questions in real time with subject matter experts.
Loving Beyond's free-for-a-week webinar recordings? Drop a comment below and let us know!
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#Training
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Lindsay Scarpaci
Product Manager, Genesys Beyond
Genesys - Employees
lindsay.scarpaci@genesys.com
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