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Add user and users to a queue

  • 1.  Add user and users to a queue

    Posted 06-05-2025 18:08

    chadmaggard95 | 2021-12-28 00:45:13 UTC | #1

    postroutingqueueuser doesn't see to work nor does patchuserqueues or patchuser_queue..

    What is the proper way to add users to a queue.

    Tried to use the following instructions.. https://developer.genesys.cloud/forum/t/patchuserqueue-returning-400/7128/3 But still having the same issues as the other API calls.

    Thanks


    anon11147534 | 2022-01-04 09:10:47 UTC | #2

    Hi Chad,

    post_routing_queue_users is now deprecated. The current way to add users to a queue is postroutingqueue_members


    system | 2022-02-04 09:11:45 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 13064