tanner.zinck | 2024-09-05 00:23:03 UTC | #1
Hi,
I'm trying to add a flow outcome to a Workflow type flow in architect, but don't see the option under the Flow section of the toolbox when I'm editing a Workflow flow. Is this expected? I didn't see anything in the outcome/milestone docs that mentioned excluding any types of flows.
Thanks, Tanner
MelissaBailey | 2024-09-05 01:11:28 UTC | #2
They're not available in workflows. Documentation will be updated.
tanner.zinck | 2024-09-05 16:06:59 UTC | #3
Thanks for clarifying! Is there any way to see execution history for a workflow then? As far as I can tell, the execution history only populates with Milestones/Outcomes?
MelissaBailey | 2024-09-05 16:30:20 UTC | #4
No, they aren't required. You do mean this right? https://help.mypurecloud.com/articles/flow-execution-history/
tanner.zinck | 2024-09-05 17:03:24 UTC | #5
Ya exactly, I don't see any data in there for any of our flows. I assumed it was because none of them are using milestones or outcomes.
tanner.zinck | 2024-09-05 22:28:45 UTC | #6
I found that it's behind a setting. All sorted.
system | 2024-10-06 22:29:33 UTC | #7
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