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  • 1.  Adding Roles To Users

    Posted 05-23-2022 04:29
    Has something changed?

    When you added (in March) a role to a user or create a new user did it add the role(s) with what ever division that was the users default was and not add the role with the home division?

    Example

    User is in the sales division and you add a new role then the new role was added with permissions in the sales division and not the home division or has it always added new roles in the home division?
    #SystemAdministration

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    Andrew Lewis
    Health Management Ltd
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  • 2.  RE: Adding Roles To Users

    Posted 05-24-2022 23:23
    Yes, something changed.  The new one is supposed to make division control easier.  Here is the help doc:  Access control quick start guide - Genesys Cloud Resource Center (mypurecloud.com)

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    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
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