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Agent not visible in Performance Dashboard

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  • 1.  Agent not visible in Performance Dashboard

    Posted 08-18-2021 02:35
    No replies, thread closed.
    Hello All,

    A user in PureCloud is not able to see a specific agent in Dashboard. Why is that so and what needs to be done in order to include the agent in the Dashboard? PLease let me know.

    Thanks and Regards
    Avinesh Sundar
    #Reporting/Analytics

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    Avinesh Sundar
    Norsk Hydro ASA
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