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  • 1.  Agent team modified time

    Posted 06-05-2025 19:26

    mgaspar | 2024-11-21 13:21:37 UTC | #1

    From the users api, we can get the team id to which the user belong. Im looking for an api to obtain when the user was associated to this team.


    crespino | 2024-11-21 19:44:19 UTC | #2

    You most likely will need to use the Audit API to query for the Team Update audit events to show then the user was associated to the team: https://developer.genesys.cloud/platform/audit/auditquerycreate


    mgaspar | 2024-11-22 10:26:36 UTC | #3

    Hello Could you help me with the query to be used to get agent team changes. I tried { "interval": "2024-11-21T23:00:00.000Z/2024-11-22T22:59:59.999Z", "serviceName": "Routing" }

    Which serviceName should be used?

    Regards


    system | 2024-12-23 10:27:06 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 30506