Willie_Emanuele | 2022-10-20 17:56:19 UTC | #1
Agentless email has recently been released as a feature from Genesys and in Beta. What we are exploring is the use of this feature in order to send an outbound agentless email notification via a script function. Would anyone happen to have some insight as to how to achieve this and thoughts around how the data action should be constructed? Any insight is appreciated.
jnabuurs | 2022-10-24 16:44:05 UTC | #2
Hi Willie - can you kindly email me at jody.nabuurs@genesys.com to discuss this. I can work with you on this. Thanks! Jody Nabuurs Product Manager
system | 2022-11-24 16:44:36 UTC | #3
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