Stefanie_Morgan | 2024-10-18 08:21:19 UTC | #1
Can any one advise best practice on what Parameters to set in the Agentless JSON response to return the Conversation ID and the Participant ID ?
Kind regards Stef
jacobshaw | 2024-10-22 14:26:15 UTC | #2
Hi @Stefanie_Morgan We have a blog post that covers the Agentless SMS topic. You can get conversation details including conversation id and participant data using GET /api/v2/conversations/messages/{conversationId} The blog post also covers the request body for creating an agentless outbound message https://developer.genesys.cloud/blog/2024-09-27-agentless-sms-api/#get-conversation-details-using--get--api-v2-conversations-messages--conversationid--
system | 2024-11-22 14:26:18 UTC | #3
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