Hi Jim,
In Beyond, if you click Resources, then Certifications (screenshot below)
Then, scroll down to the Certification Catalog and Click Genesys Cloud CX Exams
Then, scroll down to the bottom to see the Certification exams and their recommended courses, below
I hope that's helpful and that you have a good day,
Tony
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Tony Whitley
Operations Manager
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Original Message:
Sent: 10-17-2025 15:13
From: Jim Rescorla
Subject: AI training and certification
With the Beyond learning subscription, Can someone point to the best track for learning the AI features within Genesys Cloud CX and AI. Also to include any certification tracks.
#Certification
#Training
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Jim Rescorla
x
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