@Gina Palmer - I did a search in the idea portal and a couple came up, I will look for the specific idea this afternoon.
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Judy Jimenez, Call Center Operations Manager
CURE Auto Insurance
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Original Message:
Sent: 08-14-2023 12:42
From: Gina Palmer
Subject: Alerts for time-off request and sick-days.
@Judith JimenezWhich idea was it? I was not able to locate this specific idea.
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[Gina] [Palmer]
[Workforce Manager]
[Papa]
Original Message:
Sent: 08-14-2023 10:41
From: Judith Jimenez
Subject: Alerts for time-off request and sick-days.
There is currently an idea submitted, I voted on it this morning. It was merged with another idea.
Original Message:
Sent: 8/14/2023 10:22:00 AM
From: Damaris Scott
Subject: RE: Alerts for time-off request and sick-days.
Hi everyone! We do not currently have this, but I think it would be an awesome idea. Would you mind submitting an idea via the portal so I can consider this as an enhancement? Thanks so much for your help :)
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Damaris Scott
Genesys - Employees
Original Message:
Sent: 08-10-2023 12:26
From: Ashraful Musa
Subject: Alerts for time-off request and sick-days.
Hey,
I was trying to find if there was a way, WFM supervisory roles could get a notification or an alert when an agent placed a time off or a sick-day request rather than going into the time-off tab in the workforce management section. It would be a great way to alert supervisors rather than manually checking the tab whenever a request is placed to.
Thanks,
#Workforce Engagement Management
#Workforce Management
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Ashraful Musa
Questrade Inc
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