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  • 1.  Allow IP Address

    Posted 02-04-2021 12:03
    No replies, thread closed.

    Hi everyone. I need help of "Allow IP Addresses " feature of Purecloud.
    I want to apply this configuration but I would like sure to don't block my organization.

    Here some questions:

    1. Who applies the configuration by entering the CIDR list remains logged in to Purecloud Admin in order to disable / delete the functionality in case of problems or after clicking on the "Save" button the user is logged out?

    2. If I know olny my public IP address and I don't know the default gateway, can I calculate CIDR list?

    3. If one day my IP address changes and I can't to logged in to Purecloud Admin, Can genesys support resolve this issue disabling the feature 

      Thanks a lot.


    #PlatformAdministration

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    Francesco Sorace
    NTT Data Italia S.p.A.
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