having the same issue, in the separate app the GC notifications are not showing, the sound it's audible but no notification it's shown.
using the "windows" pop up notifications they are shown but when the agent clicks them nothing happens.
the behaviour in the browser it's completely different and works amazing, but on the app it's lacking.
this is the intended behaviour?
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Mariano Martinez
Interaxa S.A.
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Original Message:
Sent: 08-15-2020 20:45
From: Robert Wakefield-Carl
Subject: Allow Pop-up Notifications - Not working as expected
Are they using the desktop or browser or an embedded client? Do they have multiple instances running?
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Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.com
https://www.Avtex.com
https://RobertWC.Blogspot.com
Original Message:
Sent: 08-12-2020 13:10
From: Sreekand Muthukrishnan
Subject: Allow Pop-up Notifications - Not working as expected
Hi Guys,
I have a issue here with one of my customers and even i am having issues now.
* Allow Pop-up Notifications if it is check-boxed the notification is not appearing. Only the sound is audible. No notification.
* However if i remove the un-tick the check-box, i can see the notifications on my screen.
Any help will be really useful.
#Ask Me Anything (AMA)
#PlatformAdministration
#System Administration
#Unsure/Other
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Sreekand Muthukrishnan
Conn3ct
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