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  • 1.  AMA Question - Deferred updates

    Posted 03-29-2022 12:12
    No replies, thread closed.
    Given the problems raised by the Workspace rollout, our stakeholders have asked about the possibility of deferring updates (a normal practice for a lot of SaaS providers these days.)

    Is this on the roadmap now?
    #Ask Me Anything (AMA)

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    Duncan Maloch
    Sonic.net
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  • 2.  RE: AMA Question - Deferred updates

    Posted 03-29-2022 12:18
    No replies, thread closed.
    Hi Duncan, with this concept, would you want to hold off all updates, only large updates, or some other subset?

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    Maisey Harris
    Senior Development Group Manager, Analytics UI & Reporting
    Genesys
    ------------------------------

    Original Message


  • 3.  RE: AMA Question - Deferred updates

    Posted 03-29-2022 12:20
    Edited by Matt Lawson 05-09-2022 09:29
    No replies, thread closed.
    The more granular the better, but at a minimum pushing all new updates a week or two would allow us to not be guinea pigs for poor QA where problems like the agent no edit bug popped up with the rollout of this update.

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    Duncan Maloch
    Sonic.net
    ------------------------------

    Original Message


  • 4.  RE: AMA Question - Deferred updates

    Posted 03-29-2022 12:22
    No replies, thread closed.
    Hi Duncan, I'm not sure if discussions have started yet but I'm adding @Laurie Nelson into the discussion.

    Thanks,​

    ------------------------------
    Maisey Harris
    Senior Development Group Manager, Analytics UI & Reporting
    Genesys
    ------------------------------

    Original Message


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