The option to select team is the future feature planned on the roadmap. We can automatically consider you for the beta when this is ready if you are already part of the dashboard beta. If you aren't already on the dashboard beta, please sign-up here: https://forms.office.com/r/UxsUttKdZE
Thanks,
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Nikhil Ponnam
Principal Product Manager, Genesys Cloud CX
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Original Message:
Sent: 03-22-2023 13:11
From: Matt Lawson
Subject: AMA - Selecting by Team vs Queue in the New Dashboard
We did have one question get asked previously that I wanted to bring up during the AMA because I know a few people are interested in it.
One member wrote:
Quick question - for the user status panel - could the option to select by team be available in addition to select by queue?
#Reporting/Analytics
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Matt Lawson
Genesys - Employees
Online Community Manager
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