Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.
  • 1.  Amazon Polly

    Posted 04-15-2020 10:34
    No replies, thread closed.
    Hi all,

    We added Amazon Polly to our Genesys Cloud org yesterday, and it works as expected.  But, the option to select it in secure flows is not there. Do secure flows not allow 3rd party integrations for PCI Compliance (we are PCI compliant enabled)

    Thanks ahead of time!
    #SystemAdministration

    ------------------------------
    Michael McQuaid
    AdaptHealth LLC
    ------------------------------


  • 2.  RE: Amazon Polly

    Posted 04-15-2020 10:59
    No replies, thread closed.
    Third party TTS engines are not currently available in secure flows.  They will be in the future.

    ------------------------------
    Melissa Bailey
    Genesys - Employees
    ------------------------------