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  • 1.  Analytic Conversation

    Posted 06-05-2025 18:13

    Alok_Tibrewal | 2018-01-18 11:28:46 UTC | #1

    Hi,

    Error calling PostAnalyticsConversationsDetailsQuery: {"status":403,"code":"not.authorized","message":"You are not authorized to perform the requested action."}

    What is this error and how to resolve it?

    Regards Alok


    anon28066628 | 2018-01-18 14:16:53 UTC | #2

    Hi Alok, most commonly, if you're using a Client Credentials OAuth grant, a 403 means the permission to access the API resource isn't included with the explicit Roles you assigned to your OAuth client. You can find required permissions in the API Resource documentation, for example:

    GET /api/v2/analytics/conversations/{conversationId}/details

    User making this call must have ANY of these permissions: analytics:conversationDetail:view


    system | 2018-02-18 14:29:12 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 2366