Legacy Dev Forum Posts

skingaby | 2022-09-21 11:32:28 UTC | #1

I am running the following query in Python:

flowAggUrl = f'https://api.{genesysSite}/api/v2/analytics/flows/aggregates/query'
dataAPI = {
    "interval": f"{startDate}T05:00:00.000Z/{endDate}T05:00:00.000Z",
    "granularity": "P1D",
    "groupBy": [
        "flowMilestoneId",
        "flowOutcome"
    ],
    "metrics": [
        "nFlow",
        "nFlowMilestone",
        "nFlowOutcome",
        "nFlowOutcomeFailed",
        "oFlowMilestone",
        "tFlow",
        "tFlowDisconnect",
        "tFlowExit",
        "tFlowOutcome"
    ],
    "filter": {
      "type": "and",
      "predicates": [
       ]
    }
}

response = callAPI(flowAggUrl, headersAPI, dataAPI)

And it is not returning all the Flow Outcomes or Flow Milestones, even though I have no filters in the query, Why is it not returning all the Flow Outcomes? It returns most of them, but not all of them.

Thanks, Simon

skingaby | 2022-09-22 21:12:42 UTC | #2

It turned out that this was a permissions issue. Resetting the Analytics Oauth account's roles and permissions made the missing Outcomes show up properly.

system | 2022-10-22 11:32:35 UTC | #3

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