rangerforme | 2017-08-10 18:44:08 UTC | #1
When I order by conversationEnd(no matter the direction) all active calls or calls without an end date are always at the end of the paging. Is there anyway to get them to the front of the result set?
Thanks.
tim.smith | 2017-08-11 14:43:40 UTC | #2
I'm not able to reproduce this behavior. Can you provide the query body you're using?
rangerforme | 2017-08-16 18:55:28 UTC | #3
POST https://api.mypurecloud.com/api/v2/analytics/conversations/details/query HTTP/1.1
{"order":"desc","orderBy":"conversationEnd","interval":"2017-07-16T16:29:53/2017-08-15T16:29:53","segmentFilters":[{"type":"and","predicates":[{"type":"dimension","dimension":"mediaType","value":"email"}]}]}
or
{"order":"asc","orderBy":"conversationEnd","interval":"2017-07-16T16:31:28/2017-08-15T16:31:28","segmentFilters":[{"type":"and","predicates":[{"type":"dimension","dimension":"mediaType","value":"email"}]}]}
tim.smith | 2017-08-18 14:39:02 UTC | #4
Sorry this took a while to get a response. I've checked with the dev team and this is working as intended/designed.
system | 2017-09-18 14:39:07 UTC | #5
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